Return/Refund Policy

1. Eligibility for Returns and Refunds.
All returns and refunds are subject to the terms and conditions outlined in this policy. To be eligible for a return or refund, items must be unused, in their original packaging, and accompanied by proof of purchase. Certain products, such as perishable goods or personalized items, may not be eligible for return or refund unless otherwise specified.

 

2. Timeframe for Return/Refund 
Must be initiated within 24 hours upon receiving the item. Requests made after this period will not be accepted.

 

3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method within 3 business days. Please note that shipping costs are non-refundable unless the return is due to an error on our part.
 

4. Exchange of item
This may not be entertained unless otherwise the error is from our part. Exchange in item are subject to product availability.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at coastalcaferestaurant24@gmail.com. We will work with you to resolve the issue promptly, which may include a replacement or refund.

 

6. Limitation of Liability Coastal Cafe is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.

7. Changes to This Policy We reserve the right to modify this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us
If you have any questions about this policy, please contact us at coastalcaferestaurant24@gmail.com or 09166968417